Refining the quote journey for Aviva's Shop and Salon product on Fast Trade

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Authored by Aviva

To make the quote journey for Shop and Salon on Fast Trade more consistent with our other products, and to help you provide more accurate information about your client to simplify your quote journey, we’ve made the following changes:

Dynamic Assumptions

Rather than having to confirm your client meets the criteria of all statements before continuing your quote, you can now select each individual assumption that applies. This also allows you to include additional information before the quote is submitted, so if your quote is referred, our underwriters have more information upfront. This flexibility helps to develop a clearer picture of your client to improve quotability.

How you tell us about your non-standard risks

To improve the efficiency at referral, we’ve amended how you can tell us about non-standard risks, especially for the construction of the property. You can now let us know about specific details like the construction material for non-standard Properties online. By capturing this information up front, this will give our underwriters more information to help provide a more seamless referral process.

If you have any questions on these updates, please contact your Broker Development Manager.

Shop and Salon

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About Aviva

Aviva Insurance Limited is one of the UK’s leading insurance companies, part of the Aviva group with 34 million customers Worldwide. Aviva Insurance has been in the insurance business for more than 300 years.

In UK commercial, the insurance market remains challenging for insurance brokers and customers, due to the ongoing economic conditions. Aviva Insurance are focusing on improving our processes to ensure Aviva provide commercial customers with insurance cover at an acceptable price. Insurance brokers also recognised our excellent customer service by voting us Insurance Times General Insurer of the Year in 2012, for the second year running. youTalk-insurance sharing Aviva insurance news and video.

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